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General Support

Have questions about using Glimmer or need technical support? Our team typically responds within 24 hours.

support@glimmer-assist.com
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Sales & Enterprise

Interested in Enterprise plans or have questions about pricing for large-scale implementations?

sales@glimmer-assist.com
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Privacy & Security

Questions about data handling, privacy compliance, or security? Our privacy team is here to help.

privacy@glimmer-assist.com
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Partnership Opportunities

Interested in partnerships, integrations, or reseller opportunities? Let's explore working together.

partnerships@glimmer-assist.com

Send us a message

Quick Answers

Common questions we receive about Glimmer

How quickly can I get started?

Implementation takes less than 5 minutes. Just add our JavaScript SDK to your site and micro-interventions begin working immediately.

Do you offer phone support?

Phone support is available for Enterprise customers. Growth and Starter plan customers receive priority email and chat support.

Can I see Glimmer in action first?

Absolutely! We offer free 14-day trials with no credit card required. You can also schedule a demo to see it working on your specific site.

What about GDPR compliance?

Glimmer is designed to be GDPR compliant by default. We don't collect PII and all processing happens in real-time without storing personal data.